LEGAL & COMPLIANCE · FAQ · SWITZERLAND
Your questions. Clear answers.
For companies planning interim support and for candidates looking for their next assignment. Find answers on selection, costs, working arrangements and employment in Switzerland.
For companies
From an initial requirement to selection, budget and a well-organised engagement.
When should we contact Alpinum Solutions?
What work can your specialists take on?
Do you support both companies and law firms?
Which countries do you cover?
How do staff leasing and freelancing differ?
Can you provide an entire project team?
How quickly will we receive profiles?
What information do you need from us?
How does selection work?
How do you check suitability and qualifications?
How are costs and budgets agreed?
Is the budget calculator a binding quote?
Can specialists work part-time, remotely or in a hybrid arrangement?
How long can an engagement last?
Who handles onboarding and ongoing support?
How are confidentiality, data protection and conflicts handled?
How can we support quality and knowledge transfer?
What if our needs change or the arrangement is not working?
Could an interim specialist become a permanent employee?
Can we discuss relevant project experience or references?
How do we get started?
A vacancy, project or backlog to solve? Let’s clarify the next steps.
Discuss your requirementFor candidates
Your profile, the selection process and the working arrangement that suits you. Already on assignment? Find all information for contractors / employees here.
Which professional profiles do you recruit?
Depending on the assignment, we look for lawyers, legal counsel, compliance specialists, paralegals and other Legal and Compliance professionals. Each job advertisement sets out the tasks, experience and qualifications required. A bar admission or a specific qualification is only required if the role asks for it.
How do I apply, including when no current vacancy fits?
Apply directly through the relevant job advertisement. If no current vacancy fits, send us an open application to join our Talent Network. This allows us to consider you for future assignments.
What is AlpinumHub and how do I sign in?
AlpinumHub is your personal portal at Alpinum Solutions. In AlpinumHub you can:
- keep your profile, contact details and availability up to date
- upload your CVs, employment references, diplomas and certificates
- view open opportunities, apply and follow the status of your applications
- find answers to frequent questions under Help & FAQ
For assignments in Switzerland, you also complete your onboarding in AlpinumHub once your assignment is confirmed.
AlpinumHub is available once you have a profile with us. To sign in, enter the email address you use with Alpinum Solutions. You will receive a secure sign-in link by email – no password needed.
What should I include in my application?
Please send us an up-to-date CV and tell us about your areas of expertise, relevant experience, languages, availability, notice period, preferred workload and preferred locations. Let us know whether you are looking for employment or freelance assignments. Do not include any confidential client information. We will ask for further documents when they are needed.
How does the selection process work?
We first discuss your profile, experience and preferences with you. When an assignment matches, we explain the details, present your profile to the client with your agreement and coordinate the interviews. The assignment is confirmed once you and the client have accepted it and the contract has been signed.
Can I work part-time, remotely or in a hybrid arrangement?
That depends on the assignment. The client's requirements, systems and security rules determine the working arrangement. Let us know your preferences early. Please note that remote work does not automatically mean you can work from any country. Working from abroad must be agreed in advance.
Can I be considered for several projects?
Yes. Tell us which roles or areas interest you. Keep your availability in AlpinumHub up to date and let us know about other ongoing applications so that we can coordinate interviews and possible start dates.
Are freelancing and temp-to-perm options available?
Yes. Besides employment through staff leasing, freelance assignments are possible and, in some cases, a later move into permanent employment with the client. Which model fits depends on the actual working arrangement. Contract terms and any transfer to the client are agreed separately.
Who supports me during an assignment?
Your Talent Manager is your contact for project-related questions and for communication with the client. Our HR & Payroll team handles your employment administration, salary and insurance. At the client, your agreed contact person coordinates your tasks, priorities and internal processes.
What should be clear before my first day?
Your signed contract, start date, place of work, workload, contact persons and the access you need. Also clarify equipment, any security briefing, time recording and how you will coordinate with the team. Only start once all agreed approvals are in place. Your Talent Manager will help you with any open points.
How are my data and confidential project experience handled?
Our privacy policy explains how we process your data and what rights you have. Please do not send confidential client documents as work samples. If you are unsure which information or documents we need, ask us before sending them.
What if a project does not fit or circumstances change?
Contact your Talent Manager as early as possible. Together we clarify tasks, expectations and next steps. Changes, extensions or an early end are governed by your contract. We are happy to discuss a follow-up assignment, but we cannot guarantee one.
For Contractors / Employees: your assignment in Switzerland
Everything about your employment: from onboarding, salary, illness and absences to the end of your assignment.
These employment FAQs guide you through an assignment with Alpinum Solutions. Your individual contract and applicable rules govern your employment. If you work independently as a freelancer, refer to your agreed contractual arrangement and ask your Talent Manager which information applies. You complete your onboarding and keep your personal details up to date in AlpinumHub.
Getting started
How does the onboarding process work?
Once the interviews are complete and both you and the client have confirmed the assignment, you will receive an email from Alpinum Solutions with a link to AlpinumHub, our candidate and employee portal. Please sign in and complete all onboarding steps there.
You will also receive a separate email from our HR team once your employment contract is ready for signature. You sign your contract digitally through YouSign with a qualified electronic signature (QES), in accordance with the applicable legal requirements.
What can I do in AlpinumHub during my assignment?
AlpinumHub is your personal portal for your employment with Alpinum Solutions. You sign in with the email address you use with us and receive a secure sign-in link by email – no password needed. In AlpinumHub you can:
- complete your onboarding: fill in the Staff Questionnaire and upload your criminal record and debt collection register extracts
- keep your profile, personal details and availability up to date
- upload documents such as CVs, employment references, diplomas and certificates
- view new opportunities and follow your applications
- find answers to frequent questions under Help & FAQ
The onboarding section opens as soon as your assignment is confirmed. We will let you know when you can start.
Which documents do I need for onboarding?
Please provide the following:
- your signed employment contract (via YouSign)
- the completed Staff Questionnaire in AlpinumHub, including a copy of your passport and, if applicable, your residence permit
- a criminal record extract and a debt collection register extract, uploaded in AlpinumHub
The register extracts must not be older than three months.
How do I sign my employment contract?
You will receive your employment contract through YouSign for electronic signature. Both you and Alpinum Solutions sign the contract digitally.
Once both signatures are complete, you can download the fully signed, legally valid employment contract and keep a copy for your records.
How do I update my personal details, such as my address or bank details?
Please enter any changes directly in AlpinumHub – for example a new address, new bank details, a change in marital status or children, new contact details or a new residence or work permit. Update them in your profile or in the Staff Questionnaire, which you can edit at any time.
We are notified automatically about every change and process it. You do not need to send us a separate email.
Please enter changes as soon as they occur so that we can take them into account in the next payroll run.
Who can assist me during onboarding and throughout my assignment?
For all employment-related matters, including HR administration, salary payments and insurance, our HR team is available at hrch@alpinumsolutions.com.
For project-related questions and the organisation and coordination of your assignment, your Talent Managers at Alpinum Solutions are your main points of contact.
Your contract and annual leave
How long does my contract run, and how is it extended?
Your employment contract is for a fixed term and states the start and end dates. An extension requires a new contract, which you sign again through YouSign. The extension keeps the original start date and moves the end date to the newly agreed date.
Who is my employer during the assignment?
Your employment contract is with Alpinum Solutions as the staffing provider. You carry out your assignment at the client, but you do not have an employment relationship with the client.
How much annual leave do I have, and where can I see my balance?
You are entitled to 25 days of annual leave per year. For assignments shorter than twelve months, your entitlement is calculated pro rata.
Hakuna shows your entitlement up to the end of the current year. Your new pro-rata entitlement for the following year and any remaining balance carried forward are recorded automatically.
Plan to take your leave during each assignment. As your employer, Alpinum Solutions must ensure that you take your leave and have time to rest.
Salary, insurance and pensions
Salary
How is my salary calculated?
Your individual employment contract sets out how your salary is calculated, including holiday pay and public-holiday compensation.
Holiday pay is accrued during your assignment and paid out when you take annual leave. Details are explained under “What happens to unused annual leave?”.
Your employment contract and your monthly payslip show the detailed breakdown.
When is my salary paid?
Your monthly salary is paid by the 5th of the following month at the latest. To make this possible, all working hours of the month must be recorded, approved and submitted in Hakuna by the last day of the month, in line with the time-recording requirements and your contractual hours.
How do I receive and open my payslip?
Your payslip is sent to you by email as a password-protected file. You will find the password in the email containing the payslip.
Which deductions appear on my payslip?
Social insurance deductions follow the statutory rules and include AHV, IV, EO and ALV. Your payslip also shows the deductions for sickness and non-occupational accident insurance as well as the occupational pension contribution (BVG).
The BVG contribution is recalculated each month based on the hours worked. Depending on your residence permit and marital status, withholding tax may also be deducted directly from your salary. If your marital status or permit changes, please update it in AlpinumHub.
Can I work overtime?
Under your employment contract, overtime is generally not permitted. It can only be claimed if Alpinum Solutions AG has expressly approved it in advance. Please discuss any additional working time with us before working overtime.
Will expenses be reimbursed?
Expenses are generally not reimbursed. An exception applies if the client requests and approves the expenditure. Please clarify this before you incur any costs.
Insurance
How am I insured against loss of salary due to illness?
Your daily sickness allowance insurance is provided by Allianz Suisse Versicherungs-Gesellschaft AG. It covers loss of income for up to 720 days within a 900-day period.
The allowance is 80% of the insured salary. Depending on your contract, a waiting period of two or three working days applies, so payments start on the third or fourth working day. This depends on whether your agreed salary falls under the collective employment agreement for staff leasing (GAV Personalverleih, Swiss Staffing).
Your individual employment contract specifies which arrangement applies to you.
What accident cover do I have with SUVA?
Alpinum Solutions insures you against occupational and non-occupational accidents with SUVA. If you are fully unable to work, the daily allowance is 80% of the insured salary.
Entitlement starts on the third day after the accident and continues until you are fully able to work again or become entitled to a disability pension. If you are partly unable to work, the allowance is adjusted accordingly.
What supplementary cover is provided by SWICA?
The supplementary accident insurance with SWICA covers the part of your salary above the statutory maximum insured annual earnings of CHF 148,200. It also includes medical expenses cover for the private hospital ward.
Pension fund and vested benefits
Which pension fund am I insured with?
Alpinum Solutions employees are insured with Tellco pk. The coordinated salary is insured. From age 25, a savings contribution applies in addition to the risk contribution. Your detailed pension plan is available on request.
Tellco is notified of your entry after the first payroll declaration, in the second week of the month following your first salary payment. Your departure is reported after the final payroll declaration.
How do I transfer my vested benefits to Tellco?
If you have vested benefits from a previous pension fund or a vested benefits account, please have them transferred to Tellco. You can download the transfer form here:
Can I make voluntary purchases into the pension fund?
Voluntary purchases into the pension fund may be possible. Please clarify your eligibility and the process directly with Tellco. Additional payments cannot be made through Alpinum Solutions AG.
Time recording and interim earnings
How do I record my working time?
Record your working time in Hakuna, Alpinum Solutions’ time-recording system. This is required even if you also record your hours in a client system.
Enter the contractually agreed fixed working hours. By the last day of each month, all hours must be recorded, approved and submitted. The Hakuna onboarding video shows you how it works:
How do I receive my interim earnings statement?
If you need a monthly interim earnings statement (Zwischenverdienstbescheinigung) for your unemployment insurance fund, indicate this in the Staff Questionnaire in AlpinumHub. Alpinum Solutions then completes it after each salary payment and sends it to you. You do not need to remind us every month.
Illness, accidents and time off
Which public holidays apply to my assignment?
Alpinum Solutions employees follow the statutory public holidays of the canton of Zurich. They are recorded in Hakuna. You can find an overview in the official Zurich public holiday calendar.
This also applies if your client is based in another canton. If that canton has a public holiday that is not a holiday in Zurich, you need to take annual leave or unpaid time off for that day.
How do I request leave and report other absences?
Agree planned absences with the client first. Then record the agreed leave or other absence in Hakuna under “Absences”. For illness and accidents, please follow the separate reporting steps below.
What should I do if I become ill?
- Notify the client immediately that you are unable to work due to illness.
- Record the illness in Hakuna under “Absences”.
- From the second or third day of illness, send a medical certificate by email to hrch@alpinumsolutions.com.
How do I report an accident?
In the event of an accident, please notify Alpinum Solutions as soon as possible by email at hrch@alpinumsolutions.com. So that we can process your accident report quickly and correctly, please include the following information:
1. Date, time and location
- When did the accident happen? Please give the exact date and time.
- Where did the accident take place?
2. Accident details
- Describe in detail how the accident happened.
- Were other people or objects involved?
- Were the police notified, and is a police report available?
3. Injuries
- Which parts of the body were injured?
- Are the injuries on the left side, the right side or both sides of the body?
4. Medical documentation
- Attach a medical certificate to your email, if available.
What happens next?
Once we have all the information, our HR team submits the accident report to SUVA. After registration, you will receive your SUVA claim number and a pharmacy certificate. Show these documents to doctors, hospitals and pharmacies so that your medical costs are charged to your accident claim.
When do I need a medical certificate?
A medical certificate is required from the second or third day of illness; your employment contract specifies which applies to you. Send it to hrch@alpinumsolutions.com. In any case, notify the client immediately and record the illness in Hakuna on the first day of your absence.
Completing your assignment
What happens when my assignment ends?
Your fixed-term employment contract normally ends on the agreed end date of your assignment. If the project is not extended, your employment with Alpinum Solutions ends as well. If you are interested in a follow-up assignment, please let your Talent Manager know early.
What is included in the offboarding email?
All employees receive an offboarding email at the end of their employment. If an assignment ends earlier than originally agreed, this email also serves as the formal notice of termination.
The email contains the key information about your departure, in particular about your accident insurance and daily sickness allowance coverage after leaving.
You will also receive information about your employment reference and the form for transferring your occupational pension benefits. You can also download the form here:
Tellco form: payment or transfer of vested benefits when leaving (PDF)
Will I receive an employment reference?
Yes. At the end of your assignment, you will receive an employment reference from Alpinum Solutions.
What happens to unused annual leave?
Any remaining accrued holiday pay is paid out with your final salary at the end of your employment. As specified in your employment contract, your holiday pay is calculated as follows:
- Not subject to the collective employment agreement (non-GAV): 10.7% of your gross salary
- Subject to the collective employment agreement (GAV): 10.7% of your gross salary, plus the applicable public-holiday allowance
When is holiday pay paid out?
Holiday pay is accrued throughout your assignment. When you take annual leave, it is paid out with the following month’s salary – not immediately, but in the next regular payroll run.
Any remaining accrued holiday pay is settled automatically with your final salary when your employment ends.
Where can I find the pension transfer form?
The form is included in your offboarding email. You can also download it directly here:
Tellco form: payment or transfer of vested benefits when leaving (PDF)
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